Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
How do I determine my correct size for performance eyewear?
Each product page includes a detailed fit guide. We offer various frame sizes and adjustable nose pads to ensure a secure, bounce-proof fit during intense athletic activity.
What is your return policy for technical apparel?
We offer a 30-day trial period on all gear. If you are not completely satisfied with the fit or performance, you can return it for a full refund, provided it is in original condition.
Do you offer international shipping?
Yes, we ship our performance products worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How should I care for my ROKA wetsuit?
To prolong the life of your wetsuit, rinse it with fresh water after every use, avoid direct sunlight when drying, and store it flat or on a wide-arm hanger to prevent creasing.
Can I add a prescription to ROKA sunglasses?
Many of our performance and lifestyle frames are available with custom prescription lenses. You can upload your prescription directly on the product page.
When will my order be processed?
Orders for in-stock items are typically processed within 1-2 business days. You will receive a tracking number via email as soon as your gear leaves our warehouse.